Business hotels in London accommodation charter

We've simplified the process for sourcing London hotel rooms

The London Convention Bureau has worked with seven major hotel groups, representing around a third of the overall bedrooms available in London, to streamline the process for securing blocks of accommodation across the city.

The London Accommodation Charter standardises various booking terms and conditions, including allocation release times, commission rates and cancellation policy, for any bids in excess of 1,000 rooms (peak night volume).

The charter supports London to secure more congresses to the city, helps business hotels in the sector work more smartly within the sector and acts as a support and intermediary between the association client, hotels and PCO's.

The hotel group signatories include Accor hotels, Radisson Blu Edwardian London, Millennium & Copthorne and Hilton, and represent more than a third of all hotel bedrooms in the capital.

Other hotel groups signed up to the charter are InterContinental Hotels Group, Park Plaza hotels, and Starwood.

Terms of the charter

The charter includes the following terms:

  • Standard allocation release times
  • Standard commission rates
  • Standard policy for no shows and cancellations
  • Standard check-in/out times

The charter is an on-going document, and all hotel groups are encouraged to sign up.

Please note, contracting and further negotiations surrounding legal terms and conditions will need to be conducted between the hotel and client/PCO/agent directly. London & Partners can support you with this process, contact our dedicated team. See our guidelines for full terms.

London Accommodation Charter

London Accomodation Charter

PDF - 142 kB
Details and key terms of the London Accommodation Charter


In Partnership With

HiltonInterContinental Hotel GroupPark PlazaStarwood